Joey Ross Towing saves 15% on fuel costs with TomTom
Joey Ross Towing has been providing around-the-clock roadside assistance and heavy duty towing services throughout eastern Texas for more than 20 years. The company is based in Nacogdoches, between Houston and Dallas, and serves the counties of Angelina, Cherokee, Nacogdoches, Rusk, Shelby and St. Augustine. Joey Ross Towing has 10 trucks on the road, including light, medium and heavy-duty equipment for towing vehicles from passenger cars to 18-wheelers and large motor homes.
Ross conducted an extensive evaluation of fleet management solutions and ultimately chose an integrated TomTom/Tracker Management system. “We were halfway through the demo when I had my mind made up,” says Ross. “I first ordered five TomTom devices for my small trucks. But four or five days after I had them installed, I called Tracker Management and ordered five more to put them in every vehicle we have.”
The tight integration between TomTom and Tracker Management has made it easy for Joey Ross Towing to track its drivers, assign new jobs and provide customers with accurate arrival times. “I'm watching our new system all day long,” says Ross. “And even at night when I dispatch, I'll watch it from the house. I love that anywhere I can get on the internet, I can see what my fleet's doing.”
“Once you have this system, you realize what you’ve been missing. With TomTom, Beacon and Traxxis, we have total visibility, we bill more accurately, and we’re working more efficiently.”
“We no longer waste time with wrong addresses and poor routes. We get there faster, which makes customers happier and improves our bottom line.”