TomTom Telematics is dedicated to fleet management and vehicle telematics. Our award-winning WEBFLEET solution – used by small to large businesses all around the globe to improve vehicle performance, save fuel, support drivers and increase overall fleet efficiency – is part of a broader Telematics Service Platform, through which various Telematics customer segments are addressed.

The TomTom Telematics Service Platform brings car and customer together by enabling aftermarket connected car solutions for the mutual benefit of consumers, the car services industry and content/application providers.

ttt service platform

TomTom Telematics Service platform

Our platform fuels aftermarket connected car use cases for consumers, car dealerships, leasing companies, rental companies, insurance companies, car importers and original equipment manufacturers.

With over 670,000 vehicles connected to our platform every day, the development of telematics service applications benefits from strong experience with stable and open APIs.

We incorporate vehicle knowledge, data privacy, data security and the TomTom mapping data into one single platform that is ISO 27001:2013 certified. This ISO certification underpins, that we’re in control of our processes and even more importantly, that our client data is in safe hands, which is crucial for us providing a business critical Fleet management solution and other telematics services.

Why choose TomTom Telematics?

Scalable platform

The TomTom Telematics Service Platform is tried and tested in the fleet management market, it can process the “big data” and handle the interfaces with third parties.

Data security

The TomTom Telematics platform is ISO 27001 certified, allowing customers benefit from high levels of security, quality and availability.

Vehicle knowledge

Extensive experience in making after-market and line-fit equipment, including connecting to car data via CAN bus or OBDII port.

Trusted brand

TomTom empowers movement. Every day millions of people around the world depend on TomTom to make smarter decisions. We design and develop innovative products that make it easy for people to keep moving towards their goals.

Data privacy

Expert knowledge of how to handle personal and privacy sensitive data in compliance with legislation; requirements already implemented in the system. As a result the TomTom Telematics Service Platform is highly configurable and it enables customers to control what data is used, by whom, for what purposes and how long it is retained.

connected car benefits for consumer

Benefits for consumers

Consumers can benefit from a well-rounded offer providing good services and an attractive value proposition.

Example features include:

  • Maintenance and service alerts
  • Break down services
  • Mileage registration
  • Driving performance
  • Insurance offerings
  • Find my car
  • Family security


connected car benefits car services industry

Benefits for the car services industry

Telematics allows the Car services industry to connect to customers throughout the lifetime of the vehicle.

Car service providers can benefit from:

  • Collecting aggregated data about vehicles in the field, both to tailor services and to profile customers for marketing purposes.
  • Opportunity to have a direct interface to the customer, ideal for customer loyalty programs and upsell possibilities.
  • Offering a rich connected car experience by providing additional services to customers, ranging from Usage Based Insurance to Fleet management services.


connected car benefits application service providers

Benefits for application service providers

Content and application service providers, can ingest big data based on APIs and offer value-added services in return.

For example:

  • Tailored usage based insurance offerings
  • Social media
  • Location based services
  • TomTom services like navigation, traffic information and speed camera warnings.


connected car benefits insurance companies

Benefits for Insurance companies

Our connected car solutions can help insurance companies to significantly reduce their costs, offer more competitive premiums and provide additional telematics-based services.

For example:

  • Enhance your driving risk assessment strategy.
  • Reduce costs by promoting safer driving and optimizing claims management processes.
  • Increase customer retention and attract new customers by offering more customer-friendly insurance rates.
  • Recover lost or stolen vehicles.


connected car benefits leasing companies

Benefits for Leasing companies

Telematics enables leasing companies to manage their operations more efficiently and create more relevant services for their customers.

Leasing companies can benefit from:

  • Accurate mileage to optimise leasing contracts
  • Create a better fleet efficiency
  • Reduce maintenance costs
  • Promoting driver behaviour and safety
  • Minimising risk


connected car benefits car dealers

Benefits for car dealers

Telematics allows the Car dealers to connect to customers throughout the lifetime of the vehicle.

Car dealers can benefit from:

  • Insight in vehicle maintenance information (both ad hoc and planned). This allows the dealer to become more pro-active towards their customers and increase part sales.
  • Communication channel to (future) customers; the solution becomes part of the car, allowing dealers not only to make a connection with the first owner of a car, but also with future owners for brand and dealer loyalty purposes.
  • Collection of aggregated data about vehicles in the field, both to tailor maintenance and avoid recalls of existing vehicles, but also to improve their future offerings.


connected car volkswagen

Our customers

An aftermarket solution for car dealerships and consumer motorists was created following a partnership with car importer Pon in The Netherlands. If authorised by the car owners, car dealerships can get insight in car maintenance information by using this solution. This enables them to liaise with customers and improve service standards. At the same time, customers can receive feedback and advice about their vehicles on their smartphones.

Want to know more? Let us call you back.