Workflow Management


Helping you to manage your workflow, improve customer service and get more jobs done

Connect our WEBFLEET solution with a TomTom PRO Driver Terminal and get all the valuable information you need about your orders and drivers. This one system supports seamless communication with your team in the field and helps you to streamline your workflow. The net result? Happier customers and more jobs done.

Workflow management helps you

Complete more orders

Keep your drivers and customers happy

Provide best-in-class ETAs* for customers

Stay flexible in planning, so you can adapt to the unexpected

Reduce time spent on administration tasks

Integrate with other business applications to get the ideal system for your workflow

Workflow management key features

dynamic order dispatching and management

Dynamic order dispatch and management

WEBFLEET helps you identify the driver best suited for each job using smart scheduling and dispatch with award-winning TomTom Traffic, order status and vehicle status.

The Order Optimisation feature** optimises your sequence of visits in one click, with the aim of reducing mileage and time spent on the road. This all helps you to plan better, get more orders done and improve on-site services.

seamless communication

Seamless communication

Simplify your order workflow and save time by sending jobs and order instructions straight from your office to your driver’s TomTom PRO Driver Terminal. The terminal reads the message aloud to avoid distracting the driver.

You stay connected with your team in the field, getting regular updates on order status and ETAs, so you can react dynamically to unexpected events.

best in class etas

Best-in-class ETAs

WEBFLEET enables you to to give more accurate ETAs to your customers based on TomTom’s award-winning traffic information.

Professional navigation uses a complex network of live traffic data and advanced algorithms to help your drivers avoid traffic. That means they’re more likely to get to the job on time.

automated process and reporting

Automated processes and reporting

By taking distracting, time-consuming manual tasks off your plate, WEBFLEET supports a more efficient, time effective operation. Logbook with real-time vehicle odometer and working time registration are both automated, supporting more accurate reporting and lessening the administrative burden.

Meanwhile, you get job-by-job insight with accurate time spent with clients and automated invoices, which can speed up billing and make disputes less likely.

control costs

Everything you need to control cost

WEBFLEET comes with a range of features to help decrease your vehicle’s total cost of ownership, using rich data from vehicle integration.

As well as receiving regular maintenance schedule alerts, you’re automatically notified when a vehicle shows sign of malfunction. This way, you can plan maintenance before a costly breakdown occurs. You can also monitor fuel consumption to identify abnormal usage or identify areas where driving style can be improved to reduce insurance premiums.

driver behaviour feedback and analysis

Driver behaviour feedback and analysis

By offering analysis on driver behaviour with OptiDrive score, WEBFLEET gives you the information you need to optimise your driver’s performance in the field.

Active driver feedback and advice is displayed on the TomTom PRO Driver Terminal in a way that won’t disturb your drivers. This helps them remain safe and reliable on the road, maintaining a good reputation for your business.

Learn more about OptiDrive 
business operation

Business operation at-a-glance

WEBFLEET is constantly providing data to help you improve your business processes.

With accurate information on time spent on location, order status, trip information, working times and driver performance, amongst many other facts and figures, you can clearly judge what areas of your operation need to be developed.

customize and integrate

Customise and integrate

You can easily integrate other business applications with WEBFLEET to get exactly the solution you need. For example, synchronise with CRM and billing systems to give you a more complete view of essential data and reduce administration work.

Using the TomTom PRO 8275 Driver Terminal, you can customise workflow further. This device handles activities like vehicle checks and delivery data capture via barcode scanning and digital signature in combination with 3rd party applications. All of your data is then stored in one system.

ttt workflow management ebook

Why companies are digitizing the workflow

Learn more about how automation and digitisation of the fleet workflow are used in companies like yours.

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Choose the perfect solution to suit your work order process

On-the-Go

On-the-Go

Plug and go - ideal for temporary vehicles or drivers that need to manage orders and workflow.


  • Easy order management & job dispatch
  • Professional navigation & traffic data
  • Best-in-class ETAs
  • Automated working time & mileage registration
  • Reliable vehicle & order status tracking
Choose On-the-Go and get a demo 
untranslated

Standard

The essential workflow and vehicle management solution - ideal for SME businesses with fleets and field teams.


  • Easy order management & job dispatch
  • Professional navigation & traffic data
  • Best-in-class ETAs
  • Automated working time & mileage registration
  • Reliable vehicle & order status tracking
  • Fastest route suggestion with optimised order sequence
  • In-vehicle driver behaviour feedback***
  • Helps reduce total cost of vehicle ownership****
Choose Standard and get a demo 
Advanced

Advanced

Professional workflow, route optimisation, job dispatch and scheduling– ideal for corporate fleets with a large amount of orders to handle.


  • Easy order management & job dispatch
  • Professional navigation & traffic data
  • Best-in-class ETAs
  • Automated working time & mileage registration
  • Reliable vehicle & order status tracking
  • Fastest route suggestion with optimised order sequence
  • In-vehicle driver behaviour feedback***
  • Helps reduce total cost of vehicle ownership****
  • Integrate business applications with our partners
Choose Expert and get a demo 
Expert

Expert

For the company that needs a perfectly tailored solution to optimise their specific workflow.


  • Easy order management & job dispatch
  • Professional navigation & traffic data
  • Best-in-class ETAs
  • Automated working time & mileage registration
  • Reliable vehicle & order status tracking
  • Fastest route suggestion with optimised order sequence
  • In-vehicle driver behaviour feedback***
  • Helps reduce total cost of vehicle ownership****
  • Integrate business applications with our partners
  • Full workflow customisation with TomTom PRO 8275
Choose Advanced and get a demo 

* ETA = estimated time of arrival

** Order Optimisation requires an additional feature subscription.

*** OptiDrive driver coaching advice can help improve driver’s efficiency, minimise vehicle downtime & fuel cost while being safer on the road to.

**** Total cost of ownership: total cost to own a vehicle, including expenses spent on maintenance, fuel, & insurance, etc.