Concord, MA – November 18, 2010
TomTom and Tracker Management Systems are partnering to help towing fleet operators improve efficiency, reduce costs and increase control of drivers and equipment. The integration of TomTom WORKsmart fleet management solutions and Tracker Management Systems' dispatch software enables live driver location updates and more accurate arrival time estimates for the towing industry.
TomTom WORKsmart fleet management solutions integrate navigation, dispatch and tracking through a combination of industry-leading hardware, software and maps. Tracker Management Systems provides leading edge software, computer and wireless communication systems technology to fleet industry business owners, primarily engaged in towing and recovery.
“TomTom and Tracker Management are solving the perennial problem for towing companies of matching customers to the closest drivers and getting those trucks routed quickly to the right locations” said Michael Geffroy, vice president, TomTom Business Solutions.
“Tracker not only provides the customer with an accurate arrival time, but we can also provide an update if anything changes while the driver is en route” said Jim Weaver, president, Tracker Management Systems. “Tracker picks that up from the TomTom navigation data and automatically sends a recorded phone message to the customer if the driver is going to miss the promised arrival time”
“Before we bought our TomTom/Tracker system, we had to call our drivers to find out where they were” said Joey Ross, owner, Joey Ross Towing. “Now when a customer calls, their information is plugged into the Tracker system, which shows us where the closest driver is. Tracker then sends the location to that driver's TomTom device, so it can navigate him right to the customer. TomTom and Tracker have improved our response times and cut our fuel costs by 15%”