The Karebo Group catapulted its business to delivering high-end, turnkey engineering solutions faster and more efficiently after adopting TomTom Telematics’ fleet management system, reducing wastage and leading to increased profits.
Karebo Group provides dynamic professional services and products to the energy sector Karebo Group provides dynamic professional services and products to the energy sector. The company’s core business focuses on specialised equipment supply, renewable energy solutions and energy efficiency covering the residential, commercial and industrial sectors.
The Karebo team has a long-standing and proven track record in the energy market and its in-depth knowledge and experience enables the company to offer innovative and superior solutions to the market.
The group comprises:
Improve passenger engagement and customer satisfaction A depressed economy had put pressure on capital expenditure related to projects that Karebo specialised in. This, along with rising transport costs meant potential customers were less likely to commit to a project that could experience ballooning costs.
Failure to guarantee that goods and people arrive on time means that other aspects of a project are further delayed in a knock-on effect that results in runaway budgets.
In the past, Karebo outsourced its logistics function. However, over time it came under pressure to demonstrate to current and potential clients that it could maintain the tightest control on project schedules by ensuring that transportation is as efficient as possible.
The company has reaped the full benefits of using a comprehensive system Karebo Group’s value proposition is to always deliver within time and budget, with a full customer commitment to consistent delivery on contracts. In 2015, to enable the most efficient turnkey projects and service, Karebo Group began managing its own fleet.
‘We’ve learnt the benefits of controlling the entire value chain,’ says Ravi Govender, owner at Karebo Group. ‘However, this meant we needed to employ a system that would empower us to make the best resource allocations and monitor driver behaviour based on precise data – a system that is easy to monitor and flexible enough to respond to sudden changes in project scopes.’
‘In order to keep our operating expenses as lean as possible, it was essential that we worked with suppliers who took the time to understand our business and our unique needs,’ he says. ‘We chose TomTom Telematics’ WEBFLEET system after a lengthy evaluation process.’
In the three years since Karebo first adopted TomTom Telematics’ WEBFLEET system, the company has reaped the full benefits of using a comprehensive system.
WEBFLEET’s features include loading orders, geofencing, tracking and reporting, all of which have helped to optimise routes so that the teams can service more customers and increase productivity. The order dispatch features via navigation devices enable teams to keep to their schedules, while address-visit reports create more efficiency by eliminating unnecessary visits to the same locations.
The onboard navigation system also assists in communicating with teams through a messaging service — teams can message the head office if they need immediate help in making corrections to addresses or if vehicles need maintenance. The head office also has a full view of the location of all of its teams across Africa at any time.
According to Ravi, TomTom Telematics has played a significant role in the overall business, not just in terms of monitoring vehicles, but on bottom line costs as well.